The neoHub Gen 2 manages all network communication between neoStat and neoAir thermostats and the smart plug “neoPlug,” allowing you to effortlessly control your multi-zone heating, hot water, and appliances from anywhere, putting comfort and convenience at your fingertips.
Simply connect it to your home router via Ethernet, and enjoy a plug-and-play setup that supports pairing up to 32 Neo devices—giving you complete, flexible control whether you’re at home or away.
- Smart Home Compatible – Supports HomeKit, Google Home, Alexa, and IFTTT, allowing seamless integration with your existing smart home ecosystem.
- Cloud Server Connection – Connects effortlessly through Heatmiser Cloud Servers, removing technical hassle and keeping your system running smoothly.
- Mesh Networking – Ensures reliable communication by intelligently routing signals between neoStats, with neoPlug devices boosting coverage in tricky areas.
- Remote Updates – Automatically downloads and installs the latest firmware so your system stays up to date with the newest features and improvements.
- Easy Setup – Requires just one Ethernet port and makes pairing multiple Neo devices simple and fast.
By integrating with HomeKit, Google Home, and Alexa, the neoHub Gen 2 modernizes your home with intuitive voice control and automation, enhancing everyday comfort and energy efficiency.
IFTTT (If This Then That) Support – This service lets you connect your Neo system with thousands of other smart devices and apps to create custom automated actions, making your home smarter and your daily routines easier.
Its automatic firmware updates mean you’ll always have access to the latest innovations, ensuring your smart heating system remains future-proof and hassle-free.
| homekit Support | Yes – Gen 2 Hubs Only |
|---|---|
| no. Connected Devices | 32 |
| compatibility | neoStat, neoAir v2, neoAir v2-M, neoStat-e, neoStat-HC, neoPlug |
| connection | 1 x Ethernet Port (RJ45) Lead Supplied |
| included In Kit |
1 x neoHub 1 x Ethernet Lead 1 x Mini USB Power Lead 4 x Power Adaptors |
| mesh Function | Yes |
| supply | 230v AC |
| dimensions (l,h,d) | 170x91x25.5mm |
Our August Bank Holiday Delivery Times
| Order Date | Order Time | Expected Delivery Date |
|---|---|---|
| Thu 21st August* | Before 4:30pm | Fri 22nd August |
| Thu 21st August | After 4:30pm | Tues 26th August |
| Fri 22nd August* | Before 4:00pm | Tues 26th August |
| Fri 22nd August | After 4:00pm | Wed 27th August |
| Sat 23rd August | All day | Wed 27th August |
| Sun 24th August | All day | Wed 27th August |
| Mon 25th August | All day | Wed 27th August |
Free Delivery as Standard!
As standard we include 2 - 3 working day delivery on all orders delivered to the UK mainland. * A £5 delivery charge will be applied to all orders below £20.
Delivery cut off times
Our final delivery time for Mondays to Thursday is 4:30pm. To give us a bit more time to ensure weekend deliveries are handled and our couriers have time to collect, the final delivery time on Fridays is 4:00pm.
2-3 working day delivery
Next working day
Next working day before 10:30
Saturday Delivery
* A £5 delivery charge will be applied to all orders below £20.
Other Delivery Options
Pre 10:30am and Saturday delivery services are available on orders placed before 4:30pm. Any order placed before 4:30pm on a Friday will be delivered on the following Monday (unless its a bank holiday) so please select a Saturday service if a weekend delivery is required.
Delivery outside the UK
Delivery outside the mainland UK may be arranged by prior agreement. You will be notified of the amount of the charge for this service and will at that point have to make a decision whether you wish to proceed wth your order.
Important: Our deliveries rely on third party couriers, so, whilst we make every effort to deliver your order on the specified date and time, unfortunately there may be occasions when this will not be possible due to external influences. Due to this we strongly recommend you ensure you have received your order before any tradespeople/builders are scheduled to commence work.
Still Unsure? Talk to an expert
If you need any guidance or further information our highly experienced team are on hand to help.
Get in touch using our contact form or give us a call on 0800 023 4203 or 01268 744 479.
