The awards are open to organizations of all sizes and across all sectors, with a focus on businesses that are delivering outstanding customer experiences. The categories for the awards cover a wide range of areas, including customer service, digital customer experience, employee engagement, and customer feedback.
The selection process is based on a thorough evaluation of the entrants' customer experience, including a review of their customer journeys, customer satisfaction data, and customer feedback. The UK CX Awards aim to celebrate the best in customer experience, promote excellence in the field, and provide a platform for sharing best practices and learning from industry leaders.
The awards offer an opportunity for businesses to showcase their achievements, build their brand, and connect with other customer-focused organizations.
